The quality assurance system comprises a procedure and standards ensuring that we are familiar with the customer’s quality requirements and expectations and that we inform the customer in good time about the quality Demex expects to provide.
The eight principles of quality control are:
The standard covers all aspects of an organisation’s operations, including identifying its most important processes, defining roles and responsibilities, policies, and targets, documentation requirements, the importance of understanding and meeting customer requirements, communication, resource requirements, product and process planning, design processes, purchasing, production and service, monitoring and measuring of products and processes, customer satisfaction, internal audit, management review, and improvement processes.
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